Development

Conflict Management Seminar

We offer individual consulting and training regarding all management topics

DURATION

2 days
8 h daily plus coffee breaks

DATES

Available upon request

LOCATION

In Chemnitz, online or at a convenient location near you

PREREQUISITES

Enjoys practical learning

You never argue? Fantastic. Why should you book the conflicts management seminar in spite of that?

Whether in the family or in professional life, conflicts are part of everyday life. A professional and de-escalating handling of these situations is of central importance. In the conflict management seminar, you will learn how to resolve conflicts more quickly or how to avoid them in advance. Furthermore, you will gain insights into conflict management, get to know and recognize the different personality types, and take away different options for successful everyday interaction.

GOOD REASONS FOR qdc^®

Practice oriented & challenging. With us, you are guaranteed the state-of-the-art practical training on the Conflicts Management in Saxony. Call your Coach. You might still have questions regarding the on-job implementation? You will be able to receive an immediate free consultation from your qualified trainer. Small groups interaction. Up to 12 places per compact seminar, we provide above-average practical know-how and individual learning success. Personal online campus helloQ. All documents, such as handouts, scripts or flipchart content, are available in printed and digital form. Access to your online campus helloQ is free of charge for 3 years. Snack bar. Delicious and healthy. We provide healthy and tasty meals, snacks, and drinks.

Your Conclusion

At the end of the seminar, you will receive a qualification certificate.
Register today and secure your place in the small business circle of the qdc® Academy.

Our Content

We show you how to end your conflicts and how you can avoid them in advance.

– Basics of conflict management
– Triggers of conflicts
– Escalation stages of conflicts
– Better perception of conflicts: Self-image vs. external image
– Personality types and their influence on conflict situations
– Type-appropriate conflict resolution strategies
– De-escalation with the help of communication and conversation management
– Constructive handling of emotions
– Conflict avoidance and prevention