Privacy Policy

Privacy Policy

We are very pleased about your interest in our company. Data protection is very important topic for the management of qdc® GmbH und qdc® Akademie GmbH. The use of the qdc® GmbH and qdc® Akademie GmbH internet sites, doesn’t require sharing of your personal data. However, if a participant wants to use special services on our our website, processing of personal data might be necessary. If this is the case, providing no legal issues, we will try to obtain the consent of the participant. 

The processing of personal data, such as the name, address, e-mail address, or telephone number of a participant is always in line with the data protection regulations, also applicable to the qdc® GmbH and qdc® Akademie GmbH. Declaring this data protection, our company makes a public statement, informing the public about the use and processing nature, scope, and purpose of the personal data we collect. Furthermore, the participants are informed of their rights, in line with data protection declaration.  

As the controller, the qdc® GmbH and qdc® Akademie GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can always be subject to security vulnerabilities, so that absolute protection cannot be guaranteed.  For this reason, every participant is free to send us their personal data, using alternative means, such as by telephone.

The garantee, in line with the Federal Data Protection Act is provided by:

qdc® GmbH
Leipziger Straße 56
09113 Chemnitz

Tel.: +49 (0) 151 688 38 017

You can contact our data protection officer at:

contrust in – André Walther
Südstr. 8
08539 Leubnitz

Phone: +49 (0) 151 688 380 17

The following is an explanation in referance to the information collected, as you visit our website, and how it is being used: 

1. Collection and storage of personal data, as well as the type and purpose of their use.

a) When you visit the website

Each time you access our website, through your end device (computer, laptop, tablet, smartphone, etc), the internet browser automatically sends information to our webside. This information is temporarily stored in a so-called log file.  

The following data is automatically stored and collected until the automated deletion:

  • IP address of the requesting computer, as well as device ID or individual device identifier and device type

  • Name of the retrieved file and transferred data volume, as well as date and time of the retrieval,

  • message about successful retrieval,
  • requesting domain, 
  • Description of the type of Internet browser used, and if applicable, the operating system of your terminal device, as well as the name of your access provider,
  • Your browser history data as well as your default weblog information,
  • Location data, including location data from your mobile device. Please note that most mobile devices allow you to control or disable the use of location services in the settings menu of the mobile device.

Our legitimate interest pursuant to Art. 6 (1) p. 1 lit. f DSGVO to collect the data is based on the following purposes:  

Ensuring a smooth connection setup and comfortable use of the website, evaluation of system security and stability, and for other administrative purposes.

Under no circumstances, do we use the collected data for the purpose of gathering your personal data.

b) We use our contact form:

For any kind of questions, we provide you with an opportunity to contact us via a form provided on the website. For contacting us, only your name and e-mail address is required, so that we know from whom the request comes. Further information can be provided voluntarily.  

Your voluntarily given consent for the purpose of contacting us is carried in line with Art. 6 para. 1 p. 1 lit. a DSGVO. The personal data collected by us for the contact form use, will be deleted after completion of your request. 

c) Upon conclusion of a contractual agreement

When concluding a contractual agreement, we ask you to provide the following personal data:

  • We are legally obliged to collect and process your personal information data, needed the authentication, identification, and verification.

The collected data is processed for the purpose of handling the contractual agreement. This data is based on Art. 6 para. 1 lit. b DSGVO. The storage period is limited for the duration of the contract, and if applicable, limited by the contractual time period obligations.

2. Transfer of personal data

A transfer of your data to third parties for the purpose other than those listed below does not take place.

We will only share your data with third parties if:

  • you have given us your explicit consent, in line with (Art. 6 para. 1 p. 1 lit. a DSGVO),
  • this is necessary for the processing of contractual agreement, as (Art. 6 para. 1 lit. b DSGVO),
  • there is a legal obligation to disclose (Art.6 para.1 lit. c DSGVO),
  • the disclosure is necessary for the assertion, practice and defense of legal claims, with no reason to assume that you have a pressing non-disclosure interest of your data (Art. 6 para. 1 p. 1 lit. f DSGVO).

In such cases, the transmitted data is limited to the necessary minimum. Our data protection provisions are in accordance with the applicable data protection regulations, with the data being only processed in the Federal Republic of Germany / European Union. A transfer to other countries does not take place.

3. Data Participants Rights

Upon request, and relating to you, we will be happy to inform you, whether and which personal data is stored (Art. 15 DSGVO),  especially regarding the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing objection, the existence of a complaint law, the origin of your data if  not collected by us, and the existence of automated decision-making, including profiling.  

You’re also intitled to have any incorrectly collected personal data properly corrected, or incompletely collected data corrected (Art. 16 DSGVO). 

Furthermore, you have the right to demand that we restrict the processing of your data, provided that the legal requirements for this are met (Art. 18 DSGVO). 

You have the right to receive your personal data in a structured, standard, machine-readable format, or to request, that it be transferred to another controller (Art. 20 DSGVO).  

In addition, you are entitled to the so-called „right to forget“, i.e., you can demand that we delete your personal data, provided that the legal requirements are met (Art. 17 DSGVO).  

Despite this, your personal data will be automatically deleted by us, providing the data collection has ceased to exist, or the data processing has been carried out unlawfully. According to Art. 7 (3) DSGVO, you have the right, that your consent once given to us, be revoked at any time. Based on this consent, this has the significance, that we no longer may continue processing your data in the future.  

Provided that a right of objection is provided for by law, you also have the right to object to the processing of your personal data at any time. In the event of an effective revocation, your personal data will be automatically deleted by us (Art. 21 DSGVO). 

If you would like to exercise your right of revocation or objection, send us an e-mail to:  

In the event of violations of data protection regulations, you have the option, in line with Art. 77 DSGVO, to report a complaint to the supervisory authority. This is:  

Saxony Data Protection Commissioner  

PO Box 11 01 32  

01330 Dresden

4. Duration of Data Storage

The collected data will be stored for the duration of the signed agreement, or as long as necessary, providing you have not exercised your right to delete or to transfer your data to another company.

5. Notice for the Applicant

Your application documents will be processed by us with the utmost care and in compliance with current data protection legislation. This means, that only rightfully authorized persons, will have access to your data. Furthermore, your information will only be processed for the purpose of the application processand if applicable, for your hiring. After notification of our decision to hire you, we will completely delete your data, or store it (if hired) in the personnel file. If we intend to keep your data for a later date, we will only do so with your explicitly written consent.

6. Cookies

We use cookies on our website. These are small text files that are automatically created by your browser and stored on your end device when you visit our website. Cookies store information that is specific end device related. This does not mean, however, that we gain immediate knowledge of your identity. The use of cookies serves first of all, to make our offer for you more enjoyable. Thus, we use the so-called session cookies, to inform us which sub-pages in our website, you’ve already visited. For example, after your registration with us, your password will be stored for the duration of your visit to our website, including the sub-pages browsing, so you don’t have to log in each time you re-enter. These session cookies are automatically deleted after you leave our website.  

We do not use cookies for advertising purposes. Only the cookies necessary for the technical operation of our website are active.  

We use temporary cookies, stored on your end device for a specified period of time, to optimize user-friendly operations. If you re-visit our site, it will automatically recognize your previous entries and settings, so that you do not have to enter them again. On the other hand, we use cookies to statistically record and evaluate the use of our website, and to optimize our offers for you.  These cookies are automatically deleted after a defined period of time. The data processed by cookies is necessary for the previously mementioned purposes, protecting our and the third parties’ legal interests, in line with Art. 6 (1) p. 1 lit. f DSGVO. Most browsers accept cookies automatically. If you do not wish that we recognize information about your computer, you may set your internet browser to delete cookies from your computer ‘s hard drive, blocking all cookies or warning you before a cookie is stored. You can find out how to delete or block cookies in the Help and Support of your Internet browser, where instructions are given on how to find the directory or file, informing you on the location of stored cookies. Please note, that disabling cookies completely, may prevent you from using all of the features of our website.

7. Cookies and Web Analysis

In order to make the visit to our website more attractive, we use the so-called cookies on various pages, to enable the use of certain functions for the advertising of products and for market research purposes.  

This serves to protect our legal interests, optimizing presentation of our offer, in line with Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are automatically deleted at the end of the browser session, e.g. after you close your browser (so-called session cookies). 

Other cookies remain on your end device and allow us to recognize your browser the next time you visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies, to decide individually or in general about their acceptance or exclusionl. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, explaining how you can change your cookie settings. You may find this information for each browser in the following links:  

Internet Explorer™: internet-explorer-delete-manage-cookies  


Chrome™: Firefox™ Opera™ :  


If cookies are not accepted, the functionality of our website may be limited. As long as you have given your consent, in line with Art. 6 para. 1 p. 1 lit. a DSGVO, our website also uses the so-called double click cookie for advertising purposes within the scope of the Google Analytics Agreement (see below), enabling your browser to be recognized when visiting other websites. The information automatically generated by the cookie about your visit to this website, will be transmitted to and stored by Google, on servers in the United States. Before transmission within the Member States of the European Union or to other European Economic Agreement eligible countries, the IP address is shortened. By activating the IP anonymization on this website prior to the transmission within the Member States of the European Union, or to other contracting states, within the Agreement on the European Economic, the IP address is shortened, as well. Only in exceptional cases will the full IP address be transmitted to the Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. Google will use this information for the purpose of compiling reports on website activity and providing other services relating to those searches. Google may also transfer this information to third parties, if required by law, or where the third parties process the information on Google’s behalf. At the end of browsing period, and after the we’ve used Google DoubleClick, the data collected in this context will be deleted.  

Google Double Click is an offer of Google LLC. ( Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Protection Shield, where the current certification may be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.  

You can revoke your consent at any time with the future validity, by deactivating the DoubleClick cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance, about the setting of cookies, making such settings at any time. Finally, you can set your browser so that you are informed about the setting of cookies, deciding on the individual or general bases about their acceptance or exclusion. If you do not accept cookies, the functionality of our website may be limited. 

 Google (Universal) Analytics for web analysis, as well as the website analysis, uses Google (Universal) Analytics, a web analysis service of Google LLC ( This serves to protect our legitimate interests in an optimized presentation of our offers, which outweigh our customer based interests, in line with Art. 6 (1) p. 1 lit. f DSGVO. Google (Universal) Analytics uses methods, that enable an analysis of your use of the website, such as cookies.  The automatically collected information about your web activity is usually transferred to a Google server in the USA and stored there 


 You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and their data processing implementation, by downloading and installing the browser plugin available in the following link:  

As an alternative to the browser plugin, you can click this link to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your end device. If you delete your cookies, you must click the link again.  DEACTIVATE GOOGLE ANALYTICS 

8. Data Security

We strive to take all necessary technical and organizational security measures to store your personal data in such a way, that they are neither accessible to third parties nor to the public. Should you wish to contact us by e-mail, we would like to point out, that the confidentiality of the information transmitted cannot be fully guaranteed, when using this method of communication. We therefore recommend that you send us confidential information exclusively by post.

9. External hosting

This website is hosted by an external service provider. Personal data collected on this website is stored on the hoster’s servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website traffic and other data generated by a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO).

Our hoster will only process your data insofar as this is necessary for the fulfilment of its service obligations and will follow our instructions with regard to this data.

Conclusion of a contract on commissioned processing
In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

10. Hotjar

We use Hotjar to better understand the needs of our users and to optimise the offering and experience on this website. Hotjar’s technology gives us a better understanding of our users‘ experiences (e.g. how much time users spend on which pages, which links they click on, what they like and dislike, etc.) and helps us to tailor our offering to our users‘ feedback. Hotjar uses cookies and other technologies to collect data about the behaviour of our users and their devices, in particular the IP address of the device (only collected and stored anonymously during your use of the website), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for viewing our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually prohibited from selling the data collected on our behalf.

For more information, please see the ‚about Hotjar‘ section of Hotjar’s help page.

11. Factuality and change of this Data Protection Agreement

This Data Protection Agreement is currently valid.  

Due to further development of our website offers and services, with changing legal requirements, it may become necessary to change this data protection agreement. At any time, you may access the web site and print out the current data protection agreement.